Privacy Policy
At TopTierBrands, your privacy matters to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website. By visiting or using our website, you agree to the terms outlined below.
1. Information We Collect
When you use the TopTierBrands website, we may collect the following types of information:
- Personal Information: This includes your name, email address, shipping address, and contact details provided during checkout or customer service interactions.
- Payment Information: As we support Cash on Delivery (COD), no financial or card data is stored on our platform.
- Browsing Data: We may gather non-personal data such as your IP address, device type, and pages viewed to help us improve your experience on our site.
2. How Your Information Is Used
The information we collect is used to:
- Fulfill and manage your orders efficiently
- Communicate with you about orders, support requests, or other inquiries
- Enhance our website’s performance and user experience
- Send optional marketing emails and special offers (only if you subscribe)
3. Use of Cookies
We may use cookies and similar technologies to understand user behavior and improve functionality. Cookies help us analyze traffic and personalize content. You can manage cookie preferences via your browser settings at any time.
4. Managing Email Preferences
If you no longer wish to receive promotional content from TopTierBrands, you can opt-out through the following methods:
- Unsubscribe: Click the “unsubscribe” link found in our promotional emails
- Direct Request: Contact us at [email protected] and request to be removed from our mailing list
5. Keeping Your Data Secure
We take reasonable measures to protect your personal information from unauthorized access or disclosure. Despite our efforts, no online system is 100% secure, and we recommend practicing safe internet habits.
6. Data Retention Policy
We retain your personal data only for as long as necessary to fulfill your requests or comply with legal obligations. Once that period expires, we securely delete or anonymize the data.
7. Your Privacy Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Request corrections or deletions of your information
- Withdraw your consent for data processing at any time
To exercise your rights, please email [email protected].
8. Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted here with an updated date. We encourage you to review this page occasionally to stay informed about how your data is handled.
9. Contact Information
If you have any questions about this policy or your personal data, please reach out to us at:
Email: [email protected]